About Us

Helping Local and Digital Businesses Work Smarter

We help service businesses streamline operations, capture more leads, and grow faster with AI-powered automation.

Who We Are

Who We Are

Who We Are

Vicnia is a boutique automation & AI agency based in Queens, New York.
Founded by Víctor Barrera (IT & Automation) and Stefania Mayorga (Operations & Marketing), we help small businesses eliminate manual work, reduce admin time, and scale efficiently with smart, AI-driven systems.

Our mission is simple:
Sell more. Work less. With AI.

Real-World Experience

We’ve worked with service businesses in consulting, coaching, wellness and operations—building systems that automate lead capture and internal workflows.

Real-World Experience

We’ve worked with service businesses in consulting, coaching, wellness and operations—building systems that automate lead capture and internal workflows.

Real-World Experience

We’ve worked with service businesses in consulting, coaching, wellness and operations—building systems that automate lead capture and internal workflows.

Processes Automated

From scheduling and reminders to lead qualification and follow-up, we replace manual tasks with AI-driven systems.

Processes Automated

From scheduling and reminders to lead qualification and follow-up, we replace manual tasks with AI-driven systems.

Processes Automated

From scheduling and reminders to lead qualification and follow-up, we replace manual tasks with AI-driven systems.

Local & Bilingual

We work with NYC businesses in both English and Spanish, giving us a unique local advantage.

Local & Bilingual

We work with NYC businesses in both English and Spanish, giving us a unique local advantage.

Local & Bilingual

We work with NYC businesses in both English and Spanish, giving us a unique local advantage.

Our Values

Our Values

Our Values

The Values Behind VICNIA

Our values shape everything we do at VICNIA. From innovation to integrity, we’re committed to building AI solutions that empower businesses and drive real impact.

Innovation With Purpose

We use modern AI tools to solve real business problems— not to overcomplicate.

Innovation With Purpose

We use modern AI tools to solve real business problems— not to overcomplicate.

Innovation With Purpose

We use modern AI tools to solve real business problems— not to overcomplicate.

Transparency & Trust

We keep our process simple, clear and honest. No unnecessary tech. No hidden complexity.

Transparency & Trust

We keep our process simple, clear and honest. No unnecessary tech. No hidden complexity.

Transparency & Trust

We keep our process simple, clear and honest. No unnecessary tech. No hidden complexity.

Growth Through Efficiency

We help businesses scale by automating the work that takes time away from serving clients.

Growth Through Efficiency

We help businesses scale by automating the work that takes time away from serving clients.

Growth Through Efficiency

We help businesses scale by automating the work that takes time away from serving clients.

People First

Your success is our priority. We design automations that support owners, teams and customers—not replace them.

People First

Your success is our priority. We design automations that support owners, teams and customers—not replace them.

People First

Your success is our priority. We design automations that support owners, teams and customers—not replace them.

Why us

Why us

Why us

What makes us stand out in the industry

Discover how our innovative strategies, data-driven approach, and commitment to results set us apart from the competition

Manual Work

Slow or Inconsistent Responses

Slow or Inconsistent Responses

Slow or Inconsistent Responses

Lost Leads When the Business is Closed

Lost Leads When the Business is Closed

Lost Leads When the Business is Closed

Hours Spent on Admin Tasks

Hours Spent on Admin Tasks

Hours Spent on Admin Tasks

Reliance on Staff for Repetitive Work

Reliance on Staff for Repetitive Work

Reliance on Staff for Repetitive Work

Disconnected Tools & Systems

Disconnected Tools & Systems

Disconnected Tools & Systems

VICNIA AI Automation

Automated Booking & Follow-up

Automated Booking & Follow-up

Automated Booking & Follow-up

24/7 Lead Capture & Response

24/7 Lead Capture & Response

24/7 Lead Capture & Response

More Time for High-Value Work

More Time for High-Value Work

More Time for High-Value Work

AI Answers Common Questions

AI Answers Common Questions

AI Answers Common Questions

Connected Systems that Work Together

Connected Systems that Work Together

Connected Systems that Work Together

Scalable & Cost-Effective

Scalable & Cost-Effective

Scalable & Cost-Effective

Out Team

Out Team

Out Team

Meet the Minds Behind VICNIA

We combine technology, automation, operations, and growth to build smarter systems for small businesses.

FAQs

FAQs

FAQs

We’ve Got the Answers You’re Looking For

Quick answers to your AI automation questions.

How can AI automation help my business?

Is AI automation difficult to integrate?

What industries can benefit from AI automation?

Do I need technical knowledge to use AI automation?

What kind of support do you offer?

How can AI automation help my business?

Is AI automation difficult to integrate?

What industries can benefit from AI automation?

Do I need technical knowledge to use AI automation?

What kind of support do you offer?

How can AI automation help my business?

Is AI automation difficult to integrate?

What industries can benefit from AI automation?

Do I need technical knowledge to use AI automation?

What kind of support do you offer?

Let AI do the Work so you can Grow your Business Faster

Book a free audit today with Victor and discover how much time and revenue you can save with automation.